FAQs

Clean Whites

Why should i use Clean Whites?

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Studies show having white teeth makes you more attractive. 87.5% of people in a recent survey voted teeth as the most important facial trait. Therefore, why spend thousands of dollars at a dentist, when you can use our professional Clean Whites kit with a dental grade formulation for similar results at a fair price.

Does Clean Whites work?

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Yes our Teeth Whitening products work and we are confident they will work for you! So confident in fact that we guarantee results or your money back. (see bottom of page) 

How does Clean whites work?

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The surface of your tooth is referred to as 'Enamel'. Enamel is porous meaning staining agents can work there way into the tooth as well as sit on the surface. Clean Whites uses a bleaching agent known as Hydrogen Peroxide which reacts with existing stains and discoloration by breaking it down and turning it colorless, making your smile brighter then ever!

Product Information

When can I expect to see results?

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98% of clients worldwide have noticed results within their first time using our products.

How long will my results last?

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Once you've achieved the shade you desire results will last up to 6-12 months. 

What teeth Whitening ingredients do you use?

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Clean Whites Teeth Whitening Kit uses 6% Hydrogen Peroxide (Highest legal grade AU/NZ) along with an added desensitizing agent included in the gel. 

Clean Whites Charcoal Teeth Whitening Kit is an all natural product.  

My LED light wont turn on?

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Before turning on your LED light for the first time you must remove the tiny plastic disc underneath the batteries.  

I need a replacement Mouth Tray?

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We offer free replacement Mouth Trays for all existing customers.

Simply email Clean Whites at info@cleanwhites.co.nz 

Health/Safety

Is Clean Whites safe to use?

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Clean Whites is 100% safe ! A lot of DIY kits have been known to give the user tooth sensitivity, however Clean Whites uses the correct amount of ingredients as well as added AOP ingredient to prevent tooth sensitivity. With the correct amount of usage as followed by user guide manual you can gain those white teeth that you've always wanted without worrying about any side effects!

Can I use Clean Whites whilst Pregnant/Breast feeding?

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Clean Whites is not recommended during pregnancy and/or whilst breastfeeding.

How can i avoid discomfort while using Clean Whites?

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Gums that are in contact with the gel for a long duration can cause some discomfort to the user. To avoid this simply trim back the mouth guard so that the gel only touches the surface of your teeth.   

If users do experience discomfort in the gums or tooth sensitivity please be advised that these are only short term effects and can be avoided in future whitening sessions.  

 There are no long term effects when using Clean Whites. 

Shipping

What are your shipping costs and delivery times?

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Click  here for all shipping costs and delivery times.

Refunds

100% Results or money back guaranteed

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We proudly guarantee that your teeth will improve by a minimum of 2 shades while using our products.

In the unlikely event that you find this is not the case with your @cleanwhites_nz experience please see below.

To qualify for our money back guarantee simply follow the instructions below:

1) Take a clear photo of your teeth before using our products*

2) Use our products exactly as instructed

3) Take a clear photo after you’ve completed all applications

4) Email  info@cleanwhites.co.nz  with your before and after attached

5) Once approved, send back your product as directed.

6)A refund for the cost of the product will be processed once we have received it

You have   30 days from the date received, to process a Money Back guarantee application. 

Applications that do not meet this criteria will not be approved for refund. 

*Please ensure that you take your before and after photo in similar lighting conditions as we will not approve your refund if there are drastic differences in lighting. Before and after photos must also include valid date and time stamps . 

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